What does CAHPS stand for?

The correct answer, Consumer Assessment of Healthcare Providers and Systems, refers to a survey that collects information about patients' experiences with healthcare providers and the systems that deliver care. CAHPS is designed to provide valuable insights into patient perceptions regarding various dimensions of healthcare services, including communication with providers, the availability of services, and the overall healthcare experience.

This information is crucial for health organizations as it helps them assess the quality of care from the patient's perspective, making it a key component in improving healthcare delivery and patient satisfaction. The focus on consumer experiences aligns with contemporary healthcare goals that emphasize patient-centered care and quality improvement initiatives.